www.consalta.ba

Consalta places a strong emphasis on education in the area of management system implementation and specific topics related to quality, information security, and business continuity. In cooperation with a number of eminent professionals, certification bodies, and expert groups we developed a set of different educational programs that cover most of the areas we offer in consultancy services. 

Beside internationally certified competencies which our instructors hold, we bring extensive practical experience to the training course. Knowledge transfer is done in a dynamic environment, open for questions, discussions, and in-depth analysis of specific topics of interest to our clients. All of this is supplemented by real-life examples and pragmatic advice. 

In addition to open, predefined training courses which we recurrently hold, we can design specifically modified training or in-house seminar based on our client's wishes and requirements. Examples of some of these training courses we held are: 

• Methods and processes of performing risks assessment in an organization
• Business process analysis and mapping as a prerequisite for process re-engineering 
• Performing GAP analysis
• Performing Business Impact Analysis
• Design and development of service catalog
• Development of Information Security policies and procedures
• Help Desk implementation (process approach)
• Management of IT projects (involving information security)
• Etc.